Frequently
Asked Questions
Everything you need to know about WPreviewPro, the privacy-first reputation engine for WooCommerce.
🚀 Experience the power of WPreviewPro PRO
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White-label Branding Upload your own logo to all automated emails
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Brand Synchronization Customize colors to perfectly match your store
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Smart Theming Native support for high-end Light & Dark modes
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Automated Follow-ups Smart reminders for customers who haven't reviewed yet
How exactly does the WPreviewPro plugin work?
It's built for speed. Once installed, WPreviewPro adds an automation engine to your WooCommerce dashboard. When an order reaches the 'Completed' status, the plugin generates a conversion-optimized request. You can send this manually with one click or set it to fully automatic with PRO.
What is the core difference between Free and PRO?
The Free version is built for starters who want the core engine without bells and whistles. The PRO version is for brands. It unlocks full customization: logos, brand colors, dark mode support, and advanced automation features like follow-up reminders. PRO makes the emails look and feel like an organic part of your brand identity.
Is WPreviewPro 100% GDPR / AVG compliant?
Yes, by design. Unlike SaaS platforms (Trustpilot, Yotpo) that force you to export customer data to their cloud, WPreviewPro lives entirely on your server. Your customer names and emails never leave your WordPress environment. It's the most secure way to collect reviews.
Does it support multiple languages?
Absolutely. The plugin features smart language detection. It currently supports English and Dutch out of the box. Both the admin interface and the customer emails will automatically adapt to your site's language settings.
What happens if my PRO license expires?
You never lose your reviews. Your reviews are stored on Google, not on our servers. If your license expires, the plugin simply reverts to the Free version. Your custom branding will be replaced by the standard WPreviewPro layout, but you can keep sending requests.
Do I need technical knowledge to set this up?
No. If you can install a WordPress plugin, you can use WPreviewPro. Installation takes 30 seconds, and the setup (pasting your Google link) takes another 30 seconds. You'll be ready to grow in under a minute.